Overwhelmed by Oxymorons

Bear with me. I’m having a George Carlin moment here, but I can’t help but wonder… Shouldn’t people who teach workshops about how to get rich actually BE rich? Shouldn’t people who claim to be social media experts have killer stats on Alexa.com? Shouldn’t people who offer “Satisfaction Guaranteed, 30-Day Trials” reply to an email [...]

Sin by Omission

Last week, I finally made a call to figure out this $17 charge from Saveology that was appearing on my credit card statement quarterly. It was one of those things I kept meaning to do, but never got around to. After 10 minutes of shuttling from one customer service agent to the next (nobody could [...]