With the social media fire hose running at full blast, who do you trust? How do YOU determine if something is REAL or skewed and distorted? For me, it starts with the source. I have a short list (under 20 names) of authentic ”Gold Nugget” producers. Some I know personally, others are rock stars I admire from afar. Just like the old [...]
Filed under: Customer Service, General | Tagged: Authenticity, trust | Leave a Comment »
Last month, in a blog post titled Customers: Keep ‘Em Happy, I shared a story about a customer service nightmare I experienced and how a hotel fumbled so badly, I’ll likely never use them again. Retirepreneur is a “fair & balanced” blog and I’m thrilled to share a story that shows the other side of the customer service [...]
Filed under: Customer Service | Tagged: account management, business development, customer satisfaction, customer service, happy customers, Wow Your Customers | 2 Comments »
