CUSTOMERS: Keep ‘Em Happy & Thank ‘Em

“When the customer comes first, the customer will last.” – Robert Half Last week, I was on the receiving end of a few customer service fumbles. When I think of all it takes to land new customers, I hate to see sellers blow it in the final two moves: (1) Check Satisfaction; (2) Thank the Customer. [...]

Retirepreneur: More Revelations from the Field

It’s been a little quiet here on the Retirepreneur blog front, but I’ve been pursuing funding opportunities and that’s been commanding the lion’s share of my attention. Through this blog, I’ve been “learning out loud” and sharing what I’m discovering along the way, to help others accelerate start-up time, streamline steps, and create successful business [...]

Moonlighting Your Way to Retirepreneurship

Many Boomers are actively employed, but they’re thinking about launching a business to take into retirement – either to stay engaged in work they enjoy OR to build another income stream for retirement. Working a job while launching a business requires patience, persistence, and a bit of finesse. With the growth of online business, it’s [...]

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